Shipping Policy for Moodyride
At MoodyRide, we strive to deliver your order as quickly and efficiently as possible. Here’s everything you need to know about our shipping policies:
Processing Time:
- All orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the following business day.
Shipping Time:
- We offer standard shipping, and your order will typically arrive within 5-17 business days from the date of shipment.
- Delivery times may vary depending on your location, product availability, and any unforeseen circumstances that may affect the shipping process.
Shipping Rates:
- Shipping costs will be calculated at checkout based on your delivery address and the size of your order.
- We currently ship to all regions
Tracking Your Order:
- Once your order is shipped, you will receive a tracking number via email. Use this to track your order's status directly on our shipping partner's website.
Delivery Issues:
- In the unlikely event that your package is delayed or lost, please contact our customer support team as soon as possible. We will assist in resolving the issue and keep you updated.
International Shipping:
- We offer international shipping to select countries. Please note that international shipments may take additional time due to customs processing, which is beyond our control.
- Any customs duties, taxes, or import fees are the responsibility of the customer.
Shipping Exceptions:
- We do not ship to P.O. Boxes.
- Please ensure your shipping address is correct and complete to avoid delays.